Help - Request Campus Data Warehouse Enhancement

All requests for Information Technology services, including Campus Data Warehouse problems, can be reported by creating a "Case" in Optimize:

Navigate to Optimize

Please see the information below for tips on filling out the "Create a Case" form in Optimize. 

*When requesting modifications or new data visualization or dashboard, please provide the answer to the following questions: 

• Dashboard or Visualization to be Modified - list the dashboard location in the Campus Data Warehouse or other report for which modification is required.  (e.g., Enrollment (Census) Terms Detail > Multilevel Crosstab Table)
• Research Question - a brief statement of the research question to be answered by visualization/dashboard. 
• Benefit - describe how the data visualization will be used and the expected benefit to the program or university.
• Visualization Request Description - requirement details, including any appropriate circumstances or supplementary information that may aid in resolving it.
• Attach Sample Report Layout - If available, upload a document or images with examples for the visualization you would like created or modified.

For all enhancement requests, be sure to include or attach specific business requirements and data definitions.