Export to PDF Error on APDB Section - Annualized FTES > Trends Page

The Campus Data Warehouse team is aware of a problem on the APDB Section - Annualized FTES > Trends page, where the Export > PDF function is generating an error.  

While we investigate the issue, there is a workaround to PDF the page. You can use Export > Print. Choose the page layout/size you'd like, and then do "Ctrl" + "P" or "Cmnd" + "P" to open the print dialogue. Then, change Print Destination > Adobe PDF. 

The Export > PDF function works on the other page of this dashboard, and this error has not come up on other dashboards in Campus Data Warehouse. If you notice problems with the Export > PDF function on other dashboards, please submit a problem ticket.

 
 

Ticket: 24428188 
Date created: Tue 5/6/25 10:10 AM Pacific Daylight Time
Service: Report a Problem / Computer Software/Application Problem

Update: Amy Marbach assigned the "EDM-Campus Data Warehouse Team" group to this Incident on Tue 5/6/25 10:26 AM Pacific Daylight Time.

Title: Export Error: APDB Section - Annualized FTES, trends page

In APDB Section - Annualized FTES, trends page will not allow PDF creation/export. Export error note simply states "generation failed."

Requested by: Alyssa Huerta
Created by: Alyssa Huerta on Tue 5/6/25 10:10 AM Pacific Daylight Time

 
 

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Michael J. Dorsch, M.A., M.Phil.
Institutional Assessment and Research
Data and Visualization Analyst
Phone: 831-582-3508  
Email: mdorsch@csumb.edu
csumb.edu/iar
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