Faculty Student Success Dashboard - Canvas Load Failures

The Campus Data Warehouse team is aware of a problem with the Faculty Student Success dashboard in production. Canvas data may not appear for recent terms (e.g. Fall 2024, Winter 2025, Spring 2025) due to a failure in the Canvas integration that requires retrofit to accommodate changes made with the upgrade to Canvas 2. We are currently working on a solution. 

This issue is being worked on in ITSR# 23836833. Date reported: Tue 1/7/25 10:52 AM Pacific Standard Time

Ticket: 23836833  Date created: Tue 1/7/25 10:43 AM Pacific Standard Time Service: Report a Problem / Computer Software/Application Problem Title: FSSD - Canvas Loads Failing Canvas load failures have been occurring since Canvas 2 integration. API & credential changes are needed. User impact is that faculty are not able to see updated Canvas data on the FSSD dashboards. See more information in the following notes: https://docs.google.com/document/d/14m90Gc0i6EwI_Vd0r2H2DGt50GaWhl4zs8EeMzdqN6o/edit?usp=sharing Requested by: Michael Dorsch Created by: Michael Dorsch on Tue 1/7/25 10:43 AM Pacific Standard Time